Dear Experts,
Could you please tell me how to configure a particular sender's name (example Company Name) to send emails from SAP CRM?
Your help is highly appreciated.
Thanks,
Ankush
Hi,I have created a two level Categorization schema and assigned it to a service request.Category 1 -> BillingCategory 2 -> Bill Not ReceivedCategory 2 -> Bill is Very HighMy requirement is to create a new activity based upon the category 2 (automati...
Dear All,I have a business requirement where a service requests should not be closed when related child service requests (created via follow-up process) are open.Is there any SAP standard way to achieve this?Regards,Ankush
Hi Jonathan,1. You can configure the Product Attributes (Discounts, benefits etc) in CRM via SPRO node 'Maintain Customer Enhancements'.2. These Product Attributes can be restricted or allowed to be modified by a call center agent.2. Once contract i...
Hi Jonathan,As per SAP standard, CRM Product attributes are replicated into ISU at installation facts (via MDT). Unfortunately, vice versa is not possible.However, In EHP 3, you can configure the CRM Web UI to see the installation facts.Thanks.Regard...
