It worked....Authorization was problem. I can see NEW button next to magnifier icon.Thanks a lot for your help.Do you also know why I the alert is not being displayed in SOST when only SAP User ID (with email populated in SU01) are used in AIF alert....
Hi Britta,I tried the steps but it does not show any button/option to create the external contacts. I have attached the screenshot of the screen I get after I press Execute on screen with 3 fields.Thanks a lot,define-external-contacts.png