Hello Zia,I think that you are affected by a known issue which is related to some changes Microsoft did with Office version 2208.This was fixed with AO 2.8 SP17 and documented in SAP Note 3278287 and SAP KBA 3260910.To verify this - and as a temporar...
Hello Yoav,Two possible reasons for the missing AO entry in the Technical Configuration dialog could be that the custom installation package does not deploy the configuration file Ao_app.config in %ProgramData%/Sap/Cof or the config file contains XML...
Hi b.struijk I am glad that the workarounds I described helped you to solve the issue!Please be aware that I updated my original answer with SAP Note 3248397 - AO: Multi Monitor & DPI environments - UI elements do not react when clicking on them (pa...
I am glad that the workarounds I described helped you to solve the issue!Please be aware that I updated my original answer with SAP Note 3248397 - AO: Multi Monitor & DPI environments - UI elements do not react when clicking on them (part of AO 2.8 S...
Hi Ben,Regarding the edited config files:Could you kindly remove the colons ( : ) from the lines you added? They are not needed and will probably cause that the settings you are trying to change are not properly recognized by AO.So the lines should l...
