With new AI capabilities in recruiting, performance & goals, core HR, and more PLUS new people profile experiences, timesheet integration with SAP S/4HANA, enhanced experiences for onboarding and benefits, and more self-service tasks via Microsoft Teams – the 1H 2024 release is delivering 250+ innovative features and enhancements!
As we go into preview on April 19 and production on May 17, I'm excited to share the following SAP SuccessFactors HCM highlights – aligned to our four key areas of innovation and designed to help you make every employee a success story. Here's to another great release!
Deliver an elevated experience
AI: New capabilities for employees, managers, recruiters, and HR teams
With 25+ new AI capabilities spanning across the suite, there’s something for everyone in this release. For employees – new Joule capabilities (view my pay statement, clock in/clock out, and more), AI-assisted performance and development goal creation, and AI-assisted writing (for goals, feedback, assignments, etc.). For managers – new Joule capabilities (create a spot award, create a position, and more) and AI-assisted person insights for a quick view into an employee’s compensation and job history. For recruiters – AI-assisted applicant screening and AI-assisted skills matching. And for HR teams – the ability to serve up HR policy information and documents hosted on SharePoint via a quick employee conversation with Joule.
Work tech: Now available in Microsoft Teams App Store, employee quick actions
SAP SuccessFactors is now available on the Microsoft Teams App Store, making it easier than ever to provide this convenience to your employees and managers. And adding to the existing capabilities already available, employees can now access quick actions directly from Microsoft Teams for requesting or giving feedback, managing their personal details, and more. 
Mobile: People profile views, org chart, global benefits, learning, and more
Several of the latest innovations across the suite are also available on the SAP SuccessFactors mobile app. For the people profile, the new profile preview and spotlight view are available, as well as the new org chart experience, making it easy to stay connected while on the go. For the recently launched integrated learning experience, employees can access new enhancements via the mobile app, including self-driven learning activities, reviewing details for required learning, and having a single view of pending learning tasks. We’re also pleased to share that the offline learning capability is now available on Android devices, allowing course progress and completion to be automatically updated when a mobile device is back online.
System admin: Improvements to the Configuration Transport Center
Significant improvements to the Configuration Transport Center have been made by adding nearly every setting for configuring SAP SuccessFactors Employee Central. These new capabilities enable system administrators to easily transport configurations for Employee Central from development and test tenants to their production tenant. An improved search function lets them quickly find specific configurations, and with the new audit reports, they can track configuration changes and automate change management.
Build a future-ready workforce
SAP SuccessFactors Recruiting: AI-assisted applicant screening and AI-assisted skills matching
With this release, we’re excited to bring more AI capabilities to the recruiter experience. Now applicants can provide skills as part of the application process on the career site by uploading a resume, searching and adding skills, or using the suggest skills functionality. Skills are extracted from the resume and within the applicant workbench, recruiters can see a skills compatibility for each applicant based on matching the applicant’s skills to the job requisition. This helps improve applicant screening and shortens time to hire by giving recruiters a quick and accurate view into the matching, missing, and potential skills for every applicant.
SAP SuccessFactors Onboarding: Enhanced new hire experience, mass completion option
With the enhanced new hire experience, onboardees can view and complete all outstanding onboarding tasks from a single page, including data collection, compliance tasks, and exploring the onboarding guide. For orgs with high-volume hiring, a new mass completion option makes it possible for hiring managers to complete tasks for multiple new hires (up to 100) at the same time, such as requesting equipment or setting goals.
SAP SuccessFactors Opportunity Marketplace: AI-driven recommendations for Ignite Your Role, Reach Your Aspirations, and internal jobs
We’re providing more personalized recommendations with new two categories – Ignite Your Role recommends opportunities to help employees grow in their current job role, while Reach Your Aspirations recommends opportunities based on an employees interested skills, target roles, or development goals. Also, based on an employee’s growth portfolio, AI driven recommendations for internal jobs from SAP SuccessFactors Recruiting are now available.
SAP SuccessFactors Learning: Enhancements to new learner experience, custom cards and banners, bulk merger tool
Continuing with the integrated learning experience we released last year, we’re delivering additional features to support a variety of learner interactions and preferences. These include optional assignments, a refreshed learning history page, and additional filtering options to help employees find specific language or region-specific courses. For admins, new custom cards (up to eight) and a configurable banner provide the opportunity to promote specific content on the learner home page – with a brand-new admin page to easily create and manage these new options. Also for admins, a new bulk merge capability can bring together multiple user accounts, either from different employments or from the conversion of an external to internal user in SAP SuccessFactors Learning.
SAP SuccessFactors Performance & Goals: AI-assisted performance goal creation, AI-assisted writing
With this release, employees can use AI to quickly create performance goals. After entering a brief description of what they want to achieve, employees receive ready-made goals with the option to accept, discard, or regenerate as needed. Additionally, we're introducing AI-assisted writing across a variety of performance and goal-related interactions for both employees and managers, including enhancing the quality and tone of performance goals and making feedback more actionable.
Enable agile and compliant HR
SAP SuccessFactors Employee Central: Profile preview and spotlight view of people profile, new org chart experience, new quick actions (+ Joule and MS Teams), new ‘My Team Positions’ experience
We’re excited to provide two new people profile experiences – with the profile preview giving a quick snapshot of key areas of the employee profile and the spotlight view allowing employees to build and represent their personal brand by showcasing skills and competencies, mentoring and target roles, and other relevant information sourced from SAP SuccessFactors solutions. We’re also introducing a new org chart experience with a refreshed look and feel where employees can easily explore their org structure and navigate to the new people profile experiences.
To provide more self-service options, we’re providing new quick actions available on the home page, Joule, and Microsoft Teams. And for managers, a new My Team Positions provides a tile-based view where positions can be viewed, edited, and created – all directly from the home page.
SAP SuccessFactors Employee Central – Global Benefits: New enrollment experience for insurance, savings plan, and pension benefits
Available on both desktop and our mobile app, the new benefits enrollment experience gives employees an easy way to navigate their benefit elections with side-by-side plan comparisons, embedded instructional text, and the option to update dependent information and manage beneficiaries. To support this new experience and specific org needs, we’re providing a new flexible framework for benefits admins that includes capturing life insurance guaranteed issue amounts, customizable terms and conditions, and enhanced localization capabilities.
SAP SuccessFactors Time Tracking: New monthly calendar view, new timesheet approval center
To build upon our continued innovation in time tracking, we’re excited to launch a new monthly calendar view for timesheets. This gives employees and managers a complete picture of recorded time over a month and provides the option to drill down into specific days, as well as submit or approve time for pay periods beyond a week. For managers, a new time approval center simplifies approval with a centralized dashboard where managers can monitor team working hours effectively and gain visibility into anomalies to help ensure accurate and timely payroll processing.
SAP SuccessFactors Employee Central Payroll: Joule, new localization, SAP Best Practices
We're excited to share that employees can now use Joule to access and review pay statements. Also, with the addition of Slovenia, we now offer 51 locales for our payroll solution – more than any other vendor in the market (see 2023 Gartner MQ for cloud HCM suites). In addition, we continue to use SAP Best Practices to deliver localized content, such as payroll onboarding forms for Canada.
Increase the strategic value and connection of HR
SAP SuccessFactors Time Tracking: New time sheet experience with SAP S/4HANA
With the launch of a new timesheet experience that integrates the latest version of My Timesheet in SAP S/4HANA with SAP SuccessFactors solutions, employees can now use a single timesheet to record time for payroll and against activities and/or cost objects. This helps organizations leverage real-time connectivity between HR and Finance operations to keep track of employee activity and labor costs while ensuring employees are paid accurately and on time.
SAP SuccessFactors Work Zone: Wizard layout tool, Engagement cards + quick actions
With the new wizard layout tool, workspace admins can build multi-step processes that span multiple systems with the help of step-by-step instructions, such as an onboarding process for new hires. In addition, we're making it even easier to access SAP SuccessFactors content and complete HR tasks directly from a workspace, with engagement cards (birthdays, work anniversaries, bonus payouts, etc.) and new quick action cards for employees and managers.
These are just a few of the many innovations in the SAP SuccessFactors First Half 2024 Release. Learn more with the resources below:
- Check out Product Release & Roadmap Information on the SAP SuccessFactors Community (registration required) or HCM Innovations on sap.com to see additional release resources, including the release brochure, product videos, and solution specific blogs.
- Watch the 1H 2024 release highlights video with Bianka Woelke, GVP, Head of Application Product Management
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