User Assistance developers play an important role in the collaboration between design and development teams that aim to provide users with an exceptional and intuitive information experience in the user interface.
Considering the power, performance, and pervasiveness of language models, will they influence the way we write and speak and how will they do it?
The role of a technical communicator constantly evolves. Years ago, we simply had to write a few documents and our job was considered done. These days, especially in the software industry with its massive flux in terms of concepts and products, thing...
I'm excited to share a piece of my journey with you—a journey that has been shaped by personal aspirations, a dash of perseverance, and a lot of learning. After all, isn't every success story, a collection of moments that started as humble dreams?
Microlearning is a new way of learning that focuses on reading the exact information you need, when you need it. It's about getting straight to the point and not wasting time.
Since last November, everyone has been talking about ChatGPT and thinking about what tasks AI can do for us while we can still keep our jobs. When the same question comes to social media, how can AI help with social media?
"I am tired of hearing that my documentation is hard to understand!” What if you could make professional looking graphics using no-sweat tools, to take the pain out of consuming software documentation? I used to be terrified whenever I needed to crea...
How often have you fought bitter battles over the names of buttons, actions, or processes? Do you remember capitulating to terrible names just because your seniors demanded it? As technical writers we are naturally sensitive to words, but others rare...
Software user interface text (any text that displays in the user interface) can help onboard users, build trust, and help users quickly complete their tasks.
Let’s talk about some of the hidden skills that technical communicators rarely discuss.
Robot taking over the worldWith all the hype about AI and robots taking over every job on Earth, I started wondering if my job as a UA Developer was in jeopardy. You can't entirely avoid some human touch when creating help for software products. Can ...
We live in a world where people thirst for instant access to the information. This, combined with an overload of information and so many choices to make, if we fail to provide the right content at the right time, users will simply abandon the process...
If you are a technical writer or an information architect, trying to understand the topic types used in DITA XML, then this blog post is for you.
Good technical writing is more difficult than most people think. You can’t simply slap a bunch of facts down on a page and say, “job done”. There’s a craft to writing, a skill you hone over years, and you need to keep practicing and taking in feedbac...
There is a breed of writers who can write a whole book in one sitting. They write and write and in two days they produce a whole novel. According to Wikipedia, Stephen King is famous for doing just that.Great, isn’t it? But it’s not like that in tech...
| User | Count |
|---|---|
| 14 | |
| 5 | |
| 2 | |
| 1 | |
| 1 | |
| 1 | |
| 1 | |
| 1 |
SophsterM
on:
What’s your technical communication focus?
antonellastella
on:
From a Novice To A Conference Nomad
SophsterM
on:
Microlearning : Learn More, Read Less
SophsterM
on:
Seeing is Believing: Using Graphics to Enhance Use...
KieranTurley
on:
Our Secret Skills
Jordan_Stanchev
on:
How can AI help with social media?
LauraCherry
on:
What is Reference Topic Type in DITA XML?
dwightan
on:
Common mistakes in technical writing: #3 - Beating...
SophsterM
on:
Using Design Thinking When Creating User Assistanc...
Henrike
on:
Modern World Magic? A Closer Look at Large Languag...
