During my work experience I have read a lot of blogs and I always found useful sources of knowledge within the SAP Community, but I have never invested time in writing my own blog. So, why now? I think part of the reason is because I wanted to step o...
Hi All, I'm not experienced about the CRM mobile solution, and I'm trying to install the MSA on my laptop. After the installation procedure, I tried to synchronize my laptop with Conntranns, but I saw that I don't have the MSA Tab in my Conntrans, on...
Hi All, I'm working on CRM 7.0 with Bunsiness transaction of type Service Request and Multilevel Categorization. I need to know if it is possible to associate one Schema, linked to one Catalog, to one Service Request, and, by the authorization role, ...
Hi All, anyone know if it's possible to set a filter in the Inbox Result List. When I search for my Service Request in my Inbox, the system displays the request and also the Interaction Record linked to it; I want to hide the Interaction Record. I ne...
Hi All, I have some difficult to activate the Dates profile with the Service Request on CRM 7.0.I assigned the standard Date Profile to my Business Transaction, but when I create a new service request I can't use the Date fields of my Service Request...
Hi schneidert,
Thanks for clarifying the situation. I understand your
customer is in the middle of an S/4 transformation, but due to the timeline you
want to understand if it makes sense to build an integration between SAP FSM
and SAP Service Cloud...
Hi Sindy Wong,I can answer question number 1 for the time being. The link you shared is correct, that is the SAP Build App that you can leverage in SAP Service and Sales Cloud Version 2. In fact, below you can find a link to the Help Portal where you...
Hi Tobias, Thanks for the question.Currently there is no out of the box integration package available for SAP Service Cloud Version 2 and SAP FSM. What is your current landscape? If it includes SAP S/4HANA for example, the Best Practice is to integra...
Hi,I solved the issue: I deleted and reinstalled the Mobile on my laptop and then I did the update of my IIDES. Now I can launch the Conntrans correctly.Thanks.BR,Andrea.